Advanced Communication Skills Training

Event date and time: 20 August 2026, 8:00 to 21 August 2026, 17:30

Who should attend:

ACST is ideally pitched for clinical, patient-facing staff at Enhanced – Consultant ACCEND Levels of Practice.

This event is run by The Surrey and Sussex Cancer Alliance (SSCA) and is for staff working in Kent and Medway only.

 

 

Day one aims to explore the psychological impact of illness on patients and their families, identify personal and systemic barriers to communication. The day aims increase participants knowledge on the power of empathy and active listening, advanced communication theories and models, and scenarios to best utilise these models in practice, such as; Breaking Bad News, Motivational Interviewing and de-escalation.

Day two focuses on embedding the models and theories taught in day one, in a psychologically-safe, simulated learning environment, utilising a previous interaction of the participant’s choosing. Participants must complete their pre-learning workbook, attend their dedicated 1:1 session and both training days in order to successfully complete this course.